Mission Driven Management
Mastering Your Role as a Nonprofit Manager in the 21st Century
A user’s manual for professional development
Featuring
Transformational Management in Action
a guide for managers as Agents of Change
Table of Contents
Preface/Introduction
Part One.
Transformational Management
Organizational culture
Management and Leadership
Systems Intervention Model
Manager as agent of social change
Part Two.
Transitioning to Management
Promoted from within: Managing staff who were your peers
General overview of management tasks
Management relationships
Communication dynamics
Management style
A Day in the Life
Part Three.
Three types of management relationships
Partnering with your supervisor
Managing up
Partnering with staff you supervise
Individual supervision
Group supervision – managing the team
Group dynamics
Consensus decision making model
Partnering with other managers in organization
Managing in small, medium and large organizations
A Day in the Life
Part Four.
Managing programs and operations
Mid – level management responsibilities – Four new areas of responsibility
Supervising other managers
Developing program/services – a template
Social work case management – school based
System Intervention Model – Theory to Practice
Special cases:
School based services
After school programs
Volunteer management
Intentional Learning Communities/IPD
A Day in the Life
Part Five.
Managing collaborations (multi-agency coalitions)
Alignment among collaboration members
The need for common goals
Governance
Administration
Strategies to manage conflicts
Types of collaborations
• Membership
Designated membership
Voluntary membership
• Function
Project orientation
Coalition building orientation
A Day in the Life
Case Studies