DES Action USA hired Bruce to run a one day strategic planning session. He did his homework ahead of time by learning about our organization and board members and created a strategic planning process tailored to our specific needs. Our board is filled with smart, savvy and demanding individuals who expect a lot. We did not make it easy for him but Bruce was able to adapt the workshop throughout the day as needed to keep us on track and establish a teamwork approach. The end result is that the board developed an improved organizational structure with realistic goals and objectives that serves us well now. We could not have done it without the type of professional guidance Bruce provided.